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Delivery & Returns

Shipping and Delivery Policy

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped normally within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. SHAKUNTALAM HABITATS PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only commit to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). SHAKUNTALAM HABITATS PRIVATE LIMITED is in no way responsible for any damage to the order while in transit to the buyer. SHAKUNTALAM HABITATS PRIVATE LIMITED is proud to use Payment Gateway EBS for fast, easy and efficient secure payments. All major credit cards are accepted.

 

Cancellation & Returns Procedure

When you buy our products/services, your purchase is covered by our 30-day money-back guarantee. If you are, for any manufacturing defect, not entirely happy with your purchase, we will cheerfully issue a full refund subject to the condition that shipping cost of both sides need to borne by you and refund payment will be made after the deducting bank charges etc. We have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within Seven (7) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.

 

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
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