IN LIVING
IN LIVING
IN LIVING
Home Living Dining Bedroom Garden

Delivery & Returns

Delivery
  • Free home delivery within the city limits of Delhi & NCR (Noida, Ghaziabad, Faridabad, Gurgaon, Bahadurgarh), Bangalore and Pune. For delivery outside the designated delivery areas there will be delivery charges of Rs.10,000.

  • Once you have completed a valid purchase, In LivingTM will thereafter transmit a confirmation email to your registered email address informing you of the scheduled date of delivery of your furniture.

  • Most items will be delivered to your doorstep typically within 10 working days of processing your Purchase Order. For upholstered furniture, deliveries may take between 4-6 weeks from the date of processing your Purchase Order. If your premises are located within a gated and/or high rise complex, then you agree to make available adequate arrangements for smooth carriage by the carrier from such main gate of the complex to your doorstep irrespective of the floor of your premises. You agree to ensure that access is suitable for the delivery of the furniture to your desired location. In LivingTM will not accept cancellation by you at the time of delivery on the ground that access to your desired location is not possible (e.g. doorway too small, insufficient space to maneuver the furniture through the premises, road inaccessible to delivery van, etc.), subject to your general right of cancellation under the cancellation clause. Before ordering, you are under an obligation to ensure that there is adequate room to take your purchased furniture through any doorways and windows of your premises, taking note of any restricted passageways, stairs and awkward turns.

  • In LivingTM will make every effort to carry out deliveries on the given date. The delivery date given to you is an estimate given in good faith. If In LivingTM finds subsequently that the estimate is inaccurate, In LivingTM will endeavor to inform you using the registered contact numbers and/or email address from your registered data.

  • If your purchased furniture remains at In Living's warehouse for more than one week during which time you fail to accept delivery/re-delivery (despite In LivingTM having contacted you to do so), In LivingTM reserves the right to cancel your order and retain up to 25% of the order value.

  • All purchases of furniture by you from the website are made pursuant to a shipment contract. You agree that the title to such purchased goods shall pass on to you once the goods are delivered by In LivingTM to the carrier for delivery to your doorstep. You agree that the carrier of the purchased goods to your premises shall be your agent.


Cancellation & Returns Procedure
  • You may cancel your purchase order within a period of and in any event not later than, 2 working days from the date of purchase.

  • If you choose to cancel your purchase order after your furniture has been dispatched, then the following procedure will apply;

    • In case you choose to return your purchased furniture for any reason, you should contact the customer care department of In LivingTM which will arrange to collect your purchased furniture. In LivingTM will levy an appropriate collection charge depending upon the furniture purchased and your location. You shall not return furniture already delivered to you, beyond a period of 7 calendar days from the date of delivery of the furniture.

    • You will be reimbursed to the credit/debit/charge card with which you paid for the furniture online, after deducting the appropriate collection charge, once the furniture has been received back in good shape into In Living's Central Distribution Depot.

    • If it is found by In LivingTM that the furniture returned by you is not in a fully re saleable condition, then In LivingTM reserves the right to refuse a refund on such furniture, or shall deduct an amount which may be up to 50% of the original selling price from the refund amount.

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